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Smart reads for smarter agreements.

Showing articles for: Understanding

Illustration of a person preparing to sign a document while the contract text appears blurred, representing signing without understanding
What the SRA Code of Conduct Actually Requires Law Firms to Do About Client Understanding
16/03/2026
12 min read
Contract news
Informed Consent
Understanding
Flat illustration of smart glasses recording people in a living room while multiple screens review the footage, highlighting privacy and transparency risks.
Is a privacy policy enough to demonstrate transparency, or do we need specific disclosure of high-risk terms?
12/03/2026
2 min read
Understanding
Future of agreements
Trust & transparency
Flat illustration of a solicitor reviewing an engagement letter on a computer while AI analyses the document in the background
Why firms must control the summary of their agreements in the AI era
03/03/2026
11 min read
e-signatures
Understanding
Future of agreements
Simple cartoon illustration split in two showing a colourful marketing webpage with clear layout and call to action on the left, and a dense text contract with a pen and signature on the right, highlighting the contrast in user experience.
Why people don’t read contracts and how to fix it
20/02/2026
9 min read
Understanding
Future of agreements
Trust & transparency
Flat style illustration of a suited professional and a smiling customer shaking hands in agreement
Why strong onboarding foundations build trust and cut disputes
10/02/2026
11 min read
Understanding
Reducing Disputes
A cartoon-style illustration of a burnt and ripped contract split in two, with a broken fountain pen lying in the debris, representing the death of the traditional signature.
The signature is dead! What should you do about it?
06/02/2026
18 min read
Contract news
e-signatures
Understanding
Illustration showing a law firm moving from confusing contracts to clear, informed client agreements using digital legal technology
6 Ways i agree Can Help Law Firms Modernize Client Agreements in 2026
06/01/2026
11 min read
Informed Consent
Understanding
Trust & transparency
Illustration of a clipboard with a contract crossed out beside the title
8 Contract Myths Everyone Should Stop Believing
03/11/2025
12 min read
Informed Consent
Understanding
Future of agreements
illustration of four people from different backgrounds signing identical contracts at a table, each showing different emotions and levels of understanding.
Does everyone sign the same contract? Context changes everything.
29/10/2025
15 min read
Informed Consent
Understanding
Trust & transparency
Flat illustration showing people interacting with contracts, with the title '6 Behavioral Science Insights', symbolising how behavioural science improves communication
6 Behavioral Science Insights to Improve Business Communication
18/09/2025
16 min read
Understanding
Behavioural Science
Reducing Disputes
Illustration of a businessman sitting bored beside a large contract, symbolizing low engagement with important agreements.
High Stakes, Low Engagement: Closing the Contract Engagement Gap
16/09/2025
14 min read
e-signatures
Understanding
Reducing Disputes
An illustration showing people using short videos, voice notes, and video calls to communicate, representing how we digest information in the modern world.
The shift in how we digest info: from texts to voice and video
10/09/2025
10 min read
Accessibility
Understanding
Future of agreements
Illustration of money, a warning document, a calculator showing a loss, and a gavel symbolising the financial and legal cost of misunderstandings.
The Cost of Confusion: Why Misunderstandings Hurt Your Bottom Line
02/09/2025
11 min read
Understanding
Reducing Disputes
Wide banner illustration with the words “7 Best Practices in Contract Clarity” beside a simplified contract, icons for ideas, communication, and confirmation, and a person placing a hand on their chest to represent trust and understanding.
Designing for Understanding: 7 Best Practices in Contract Clarity
28/08/2025
15 min read
Accessibility
Understanding
Reducing Disputes
Illustration showing a clear contract with a checkmark leading to a satisfied customer, contrasted with a customer complaint form, symbolising how plain language prevents disputes.
Plain Language, Fewer Problems: How Clear Contracts Reduce Complaints
26/08/2025
10 min read
Understanding
Reducing Disputes
Illustration showing the evolution of agreements from handwritten signature on paper, to digital checkbox on a tablet, to voice and video consent on a mobile device.
The evolution of e-signatures: what comes after the PDF and click?
21/08/2025
10 min read
e-signatures
Informed Consent
Understanding
Future of agreements
An illustration of a person comparing a complex contract with a clear, simplified version, representing fairness and clarity in digital agreements.
What makes a digital agreement “fair”? Clarity, not just clicks
21/08/2025
17 min read
Accessibility
e-signatures
Informed Consent
Understanding
Illustration of four silhouetted figures discussing a document, with icons representing questions, ideas, and confirmation, symbolising clarity, consent, and reduced legal complaints.
Reducing legal complaints: Why better client understanding is your best defence
26/08/2025
11 min read
Informed Consent
Understanding
Reducing Disputes
Illustration of three silhouetted people engaging with a document, featuring a signature, warning icon, thought and sound symbols — representing accessibility and informed consent for vulnerable clients.
E-signs and vulnerable clients: where most tools fail FCA expectations
21/08/2025
9 min read
e-signatures
Informed Consent
Understanding
Illustration of a confused woman looking at a contract, symbolising uncertainty in client contract comprehension
Do your clients understand your contracts? E‑Sign tools won’t tell you
21/08/2025
13 min read
e-signatures
Understanding
Illustration showing the risk of misunderstood e-signatures and lack of informed consent
Why e-signatures aren’t enough: the real risk of misunderstood agreements
21/08/2025
4 min read
e-signatures
Informed Consent
Understanding
Image showing how clear communication can lead to fewer complaints and disputes
Clear communication: the key to fewer complaints and disputes
26/08/2025
5 min read
Accessibility
Understanding
Reducing Disputes
Image showing the risks and costs on misunderstanding
The hidden cost of misunderstanding
21/08/2025
5 min read
Contract news
Accessibility
Understanding
An image showing Signatures alone do not make contracts valid
More than a signature: Why valid contracts depend on fundamentals
21/08/2025
20 min read
Contract news
Legal disputes
e-signatures
Understanding
Split illustration showing a fountain pen signing a paper on one side and a silhouette with a speech bubble and video icon on the other, representing traditional signatures versus modern, informed consent.
Sign on the dotted line? Why we need to rethink what agreement really means
21/08/2025
6 min read
Contract news
Recent news
Understanding
Illustration of a man and woman in business attire shaking hands in front of a shield with a checkmark, with UK map, justice scales, documents, and a magnifying glass representing trust and legal compliance.
How to build trust with customers and why it’s your biggest asset
21/08/2025
5 min read
Contract news
Understanding
Future of agreements
Wide digital illustration showing a split-screen concept of UI and UX design, featuring a wireframe interface and a usability checklist to highlight user-focused design principles
UI/UX: What it is, and why it's crucial
21/08/2025
7 min read
Accessibility
Understanding