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Backed by law.

Built for regulated teams.

Most e-signature platforms were built for speed. i agree was built for compliance — from being legally binding to meeting regulator expectations. Welcome to enforceable consumer contracts.

Legally binding — and built to go further

Electronic signatures have been legally recognised in the UK for decades. i agree was developed by solicitors to fully meet the legal requirements for binding contracts under:

Electronic Communications Act 2000

eIDAS Regulation (UK version)

Law of Property (Miscellaneous Provisions) Act 1989

Case law such as Neocleous v Rees [2019]

But i agree is much more than electronic signatures. We go further by capturing evidence of informed consent — not just intent. Every action in the agreement journey is logged and timestamped, including:

When the consumer viewed the summary video

When steps were completed or even repeated

Any clarifications or questions they had before agreeing

This creates an audit trail you can rely on — not just a signature, but a process for informed choices.

What the courts are saying

The legal landscape is changing. Several recent cases have made one thing clear: you can't agree to something without proof of being exposed to the information.

Belsner v Cam Legal Services [2022]

In this landmark case, the Court of Appeal ruled that solicitors had to go beyond standard T&Cs when dealing with consumers. The ruling questioned whether the client had truly given informed consent to deductions from damages — even though a signed agreement was in place.

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Key takeaway

A signed contract wasn’t enough. The court expected clear, proactive explanation.

Herbert v HH Law Ltd [2019]

Another consumer law case where the court sided with the client, due to a lack of clarity and understanding around charges and terms.

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Key takeaway

Legal professionals are expected to ensure clients genuinely grasp key obligations, especially where their financial rights are affected.

Johnson v Firstrand Bank Ltd [2024]

In this case, hidden fees buried in the fine print of a finance deal were ruled unfair. The court found that simply including terms in small print wasn’t enough to make them enforceable against consumers.

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Key takeaway

Fine print isn’t protection. Terms must be clear and properly brought to the consumer’s attention.

Regulatory alignment

i agree was designed with compliance in mind. Our features directly support your obligations under:

FCA Consumer Duty (Section 8)

Consumers can only be expected to take responsibility where firms’ communications enable them to understand their products and services, their features and risks, and the implications of any decisions they must make
Circular FCA

Section 8.1

We want customers to be given the information they need, at the right time, and presented in a way they can understand. This is an integral part of firms creating an environment in which customers can pursue their financial objectives.
Circular FCA

Section 8.3

Firms should consider how the way in which information is presented, including any navigation required, can help to improve or inhibit understanding. Firms should ensure that key information is clear, visible and accessible – not hidden within a large volume of material, or hard to find on a website
Circular FCA

Section 8.12

We expect firms to adopt good practices that generally enhance the clarity of communications. This will support consumers in making effective decisions... For example, communications can be more effective when they meet the following points: Layered, Engaging, Relevant, Simple, Well timed
Circular FCA

Section 8.13

Where firms must communicate complex information to comply with other disclosure requirements, they should consider what additional steps they can take to support consumer understanding
Circular FCA

Section 8.16

A firm should provide relevant information at an appropriate stage in the customer journey, giving the customer the opportunity to review the communication before deciding whether to act
Circular FCA

Section 8.24

SRA Code of Conduct

You give clients information in a way they can understand. You ensure they are in a position to make informed decisions about the services they need, how their matter will be handled and the options available to them
sra circle

Code of Conduct 8.6

You ensure that clients receive the best possible information about how their matter will be priced and, both at the time of engagement and when appropriate as their matter progresses, about the likely overall cost of the matter and any costs incurred.
sra circle

Code of Conduct 8.7

GDPR / UK DPA 2018

Requirements for clear consent where personal data is involved

Contracts cannot rely on hidden or misunderstood clauses

Consent must be freely given, specific, informed and unambiguous

Your audit trail, strengthened

audit strengthened

Every interaction within an  i agree contract is logged, timestamped. You get:

Click paths, video views, confirmations

Repetition tracking for key clauses

Records of all accepted terms and summaries

Exportable PDFs for regulators

Recorded consent for dispute resolution

This creates a powerful layer of protection in any investigation, audit, or litigation — showing not just the intent, but every component of the informed decision.

A better standard of consent

Today’s legal and regulatory environment demands more than checkbox compliance.

 i agree offers:

legally white-1
Legally binding digital contracts
Proactive2
Proactive delivery of key terms
undertsanding
Presented in a way they can understand
vulnerable
Support for vulnerable users
regulators
Better documentation for regulators