i agree Works:
i agree turns your existing contracts into a guided, interactive consent journey — delivering information in plain English, capturing voice and video confirmation, and creating a timestamped audit trail that proves every client understood what they agreed to.
We give consumers the information they need, at the right time, and presented in a way they can understand.
Start with your existing PDF
Our system automatically generates:
Before anything is sent out, your team can:
Edit the generated content
Add context, plain-English help, or custom instructions
Focus the summary on areas of risk or importance
Then send it on its way
The summary video helps consumers engage with the contract using the production effect — hearing and repeating key terms to present information in a way they can understand.
You can turn this into a contract template, so future use is:
Faster
Consistent
Fully auditable
Ideal for recurring agreements or regulatory processes
The client receives a notification by email containing a secure, unique link to their agreement. No app download is required — the entire process runs in a standard browser on any device, including smartphones. The link is tied to the individual recipient, ensuring that only the intended person can access and complete the consent journey.
Before reading a single line of the contract, the client watches a short explainer video summarising the most important terms — fees, obligations, cancellation rights, and any key risks. Presenting information visually and audibly before the written document significantly improves comprehension and retention, particularly for clients who may find dense legal text difficult to engage with. This is the first step in ensuring the client genuinely understands what they are agreeing to, not just that they scrolled to the end.
The full contract is presented with key legal terms highlighted and defined in plain English directly within the document. Clients do not need to open a separate tab or search externally for definitions — the explanations are embedded at the point where they are needed. Important clauses are visually distinguished so that nothing critical is buried in the body of the text. This layered approach means clients can engage at whatever level of detail suits them, from the plain English highlights through to the full legal terms.
If anything is unclear, the client can submit a question directly within the platform. That question is sent to your team to answer, and both the question and the answer are timestamped and logged as part of the consent audit trail. This is one of the most important features for regulated firms — it transforms a potential dispute trigger into a piece of supporting evidence. If a client later claims they did not understand a particular term, you can demonstrate not only that the information was presented, but that they had a specific opportunity to ask about it and received a clear answer before proceeding.
To confirm their understanding and agreement, the client records themselves reading a short script of the key terms. This step uses the production effect — a well-established principle in cognitive psychology showing that people remember and retain information significantly better when they say it out loud rather than read it silently. The spoken confirmation creates both a stronger memory trace of what the client agreed to and an auditable voice record that serves as evidence of informed consent. Unlike a checkbox or digital signature, this confirmation is active, personal, and difficult to dispute.
Once the spoken confirmation is recorded, the system performs an identity verification check — comparing the recorded video against the selfie the client provided at signup. This ensures that the person giving consent is the same person who was sent the agreement, adding a layer of protection against identity disputes. For regulated firms dealing with high-value agreements, vulnerable customers, or motor finance claims, this biometric check provides meaningful additional assurance that the consent record is both genuine and attributable to the correct individual.
When the process is completed, we provide you with a sealed document:
One seal for the consumers that will be a link to their full audit trail
One seal from your company, showing your agreement as well
The full audit trail will show not just the intent, but every component of the informed decision:
i agree compares to DocuSign: Informed Consent vs E-Signature | Feature | i agree |
DocuSign | |
|---|---|---|---|
| Ensures understanding |
Yes
|
No
|
|
| Informed consent, not just signature |
Yes
|
No
|
|
| Works without traditional signature |
Yes
|
No
|
|
| Use video & plain language |
Yes
|
No
|
i agree consent process?
Most clients complete the full consent journey in five to ten minutes on any device, including smartphones. The process is designed to be straightforward and engaging rather than burdensome — clients watch a short video, read highlighted key terms, ask any questions, and record a brief spoken confirmation. Because the key points are presented clearly upfront, clients spend less time confused and more time confident in what they are agreeing to.
i agree replace my existing contracts or documents?
No. i agree works with your existing contracts and documents — you upload your current PDF and our platform builds the informed consent journey around it. Your legal terms remain unchanged. What changes is how those terms are presented to the client: with a plain English video summary, highlighted key clauses, an embedded dictionary, and a spoken confirmation step. Your contract stays intact; i agree adds the layer of understanding and evidence around it.
i agree legally valid in the UK?
Yes. i agree is legally valid in the UK without requiring a traditional wet or electronic signature. Under UK contract law, consent can be captured through any clear, auditable means that demonstrates intent and understanding. i agree's voice confirmation, identity verification, and timestamped audit trail create a consent record that aligns with FCA Consumer Duty requirements, SRA client care obligations, and GDPR standards for valid consent — and that holds up in the event of a dispute, complaint, or regulatory investigation.
Clients can submit questions directly within the i agree platform at any point during the consent journey. Each question is sent to your team to answer, and both the question and the response are timestamped and logged as part of the consent audit trail. This means that if a client later claims they did not understand a particular term, you can demonstrate not only that the information was presented clearly, but that they had a direct opportunity to ask about it and received a specific answer before proceeding.
i agree be integrated with my existing CRM or case management system?
Yes. i agree integrates with your existing systems via API and webhooks, meaning consent flows can be triggered automatically from your CRM, case management software, or practice management system. Audit records are stored and exportable, so your existing file management processes are not disrupted. If you have a specific integration requirement, contact us to talk through the options.
The i agree audit trail captures every action taken during the consent journey — the video the client was shown, the video they recorded, a transcription of what they said, any questions they asked and the answers they received, and a full log showing how long they spent on each section of the document. This is stored as a sealed, timestamped record tied to the individual client. When needed — for a regulatory audit, an ombudsman complaint, or a legal dispute — you can export the full audit trail as a PDF report in a few clicks, giving you clear, structured evidence of every component of the informed decision.
Our solution is built with the needs of regulated firms in mind. Our methods support:
We don’t just make contracts quicker — we make them better informed and more enforceable.
