i agree helps financial firms meet Consumer Duty standards, reduce risk, and build trust at every client touchpoint.
Use it for: Helping clients understand and consent to key terms like interest rates, fees, and repayment structure..
Why it matters: Mortgages are complex and often misunderstood. Under FCA Consumer Duty, lenders must ensure clients genuinely understand the terms, not just collect signatures. Most borrowers do not read or fully comprehend their mortgage contracts, which can lead to complaints, financial hardship, or mis-selling claims.
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Use it for: Clarifying terms like APR, total cost of borrowing, fees, and repayment obligations.
Why it matters: Many clients sign loan agreements without understanding them. Poor understanding leads to debt stress, defaults, and complaints. Consumer Duty requires firms to enable informed borrowing decisions.
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Use it for: Presenting repayment schedules, late fees, and credit impact disclosures during checkout.
Why it matters: BNPL often feels frictionless, so users may not grasp the financial consequences. FCA scrutiny is increasing. Consumers must understand risks and rights before splitting payments.
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Use it for: Breaking down what’s covered, what’s excluded, and when the policy pays out.
Why it matters: Most clients don’t read or understand their insurance policies. This leads to confusion or anger when claims are denied. Firms must present exclusions and conditions clearly.
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Use it for: Presenting key terms like interest rates, withdrawal conditions, account fees, and FSCS protection at the point of account opening.
Why it matters: Savings products often come with limitations or conditions that are poorly understood—such as early withdrawal penalties or interest calculation methods. FCA guidance requires that customers are aware of important terms before committing their money.
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Use it for: Helping clients understand the long-term implications of releasing equity from their home, including interest accrual, impact on inheritance, and repayment conditions.
Why it matters: Equity release is a complex financial decision often made by older or vulnerable clients. Many do not fully grasp the costs, risks, or alternatives. FCA rules require clear, accessible explanations and evidence of informed consent.
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Use it for: Disclosing risks and consequences of moving defined benefit pensions or withdrawing large sums.
Why it matters: Pension transfer mis-selling has caused large-scale harm and redress. These decisions are complex, emotional, and irreversible. Clients need clear, step-by-step consent.
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Use it for: Explaining who will access financial data, for what reason, and what control the client retains.
Why it matters: Clients hesitate or rush through consents for data-sharing. Misunderstandings damage trust and invite GDPR breaches. Clear explanations build confidence.
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Have an internal system or CRM? i agree works with your tools via API and webhooks. Automatically trigger consent flows, store audit records, and get notified when clients respond — all from your existing setup.