The importance of company ethos and how it shapes decision-making 🌱
Read Time 4 mins | Feb 12, 2025 12:19:38 PM | Written by: Chris Fortune
Every company makes tough decisions about product design, pricing, communication, and internal culture. Without a clear guiding philosophy, these choices can become inconsistent, leading to confusion for both customers and employees. That is where company ethos comes in.
A strong ethos is more than just a set of values on a website. It serves as a practical framework for decision-making. The most successful companies use their ethos to guide every aspect of their business, ensuring alignment across their brand, operations, and culture.
Ethos in action: lessons from leading companies
Many of the world’s most successful businesses have built their reputation on a strong ethos that influences everything they do.
Apple is known for its commitment to simplicity and innovation. This is reflected not just in its product design but also in its marketing and customer experience. Everything Apple creates follows the principle that technology should be both powerful and easy to use.
Patagonia is built on environmental responsibility. Its ethos drives decisions like using sustainable materials, offering lifetime repairs, and encouraging customers to buy less. This commitment has built trust with consumers who share the same values.
Netflix has an ethos centered around freedom and responsibility, which is reflected in its corporate culture. Employees are given autonomy to make decisions, and the company prioritizes innovation over rigid processes.
In each case, these companies do not just talk about their values. They use them to shape real business decisions. That is what makes their ethos meaningful.
Fair, transparent, simple: our guiding principles
At i agree, we believe that contracts should be clear, fair, and easy to navigate. Legal agreements are often designed to benefit one party over another, filled with hidden terms and unnecessary complexity. Our ethos of fairness, transparency, and simplicity guides everything we do, from how we build our product to how we communicate with customers and structure our internal culture.
We do not just promote these values externally. We live by them within our own company. Fairness means that decisions are made collaboratively, and everyone on the team has an equal opportunity to contribute ideas, regardless of role or seniority. We share information openly, ensuring that major business strategies, product developments, and company goals are accessible to everyone. Transparency is central to how we operate, with open discussions around challenges, successes, and company direction so that no one is left in the dark. Simplicity drives how we work day to day, keeping meetings efficient, processes streamlined, and internal systems free from unnecessary complexity.
This ethos is not just something we apply internally. It is a message and mission we are pushing out to the wider business world. We believe our system promotes these values in a way that benefits the entire legal ecosystem. By using i agree, companies are not just improving how they manage contracts. They are actively demonstrating their commitment to fairness and transparency, which helps build trust and strengthens their reputation.
Fairness in design, pricing, and company reputation
Fairness is about ensuring that all parties benefit equally, whether it is in the way we design our product, set our pricing, or manage our team.
Our platform is built to ensure that contracts are balanced and easy to understand, rather than favoring one side with confusing language. In pricing, fairness means clear and predictable costs with no hidden fees or complicated structures. Internally, fairness is reflected in how we support and empower our team, ensuring everyone has an equal opportunity to contribute and grow.
Beyond our internal approach, fairness is also something we want to push across industries. Companies that embrace fair contracts show their clients, employees, and partners that they value ethical business practices. i agree gives businesses the tools to make their agreements truly fair, helping them build a stronger reputation in their industry.
Transparency in contracts, messaging, and business relationships
Transparency means being clear, open, and honest in everything we do.
Our product ensures that contract terms are easy to understand so users can see exactly what they are agreeing to. In our messaging, we avoid jargon and fine print, whether in marketing, customer support, or policies. Internally, transparency means clear decision-making where the whole team understands what is happening and why.
Beyond our company, transparency is something we believe all businesses should embrace. When companies make contracts clearer and more accessible, they show customers and partners that they have nothing to hide. By using i agree, businesses can demonstrate a commitment to openness, strengthening relationships and enhancing trust.
Simplicity in experience, processes, and industry standards
Simplicity makes things easier and more effective for everyone.
Our user experience is designed to remove unnecessary steps, keeping interactions intuitive and seamless. In our processes, we focus on streamlining workflows, making contract creation and management as easy as possible. Internally, we keep our structures straightforward, avoid unnecessary bureaucracy, and ensure that our team can focus on what truly matters.
But simplicity is not just about making things easier for us. It is something we believe should be the standard across industries. Overly complicated contracts create friction, slow down business, and cause misunderstandings. i agree helps companies embrace simplicity, making legal agreements faster, clearer, and more effective.
Why ethos matters
A company’s ethos is more than just a statement. It is a practical tool for making better decisions. It ensures that every product update, policy change, or business move aligns with the bigger picture.
At i agree, our commitment to fairness, transparency, and simplicity means that every choice we make is designed to benefit our users, our team, and the industry as a whole. More importantly, we believe these values can drive positive change beyond our company. By using i agree, businesses are not just making contracts easier—they are actively building trust and credibility in their industry.
Get started on your journey to fair, transparent and simple
Chris Fortune
Chris is a co-founder of i agree, the platform designed to make contracts clear, fair, and enforceable. With a background in legal tech and SaaS, Chris has a track record of building user-centric products—including an e-signature solution used by over 4 million people. Passionate about transparency in agreements, he believes that if you can’t prove informed consent, your contract might not be worth the paper it’s written on.