What if you could not enforce your customer contracts?  👎😟

"The fact that a client has signed a document does not necessarily mean that they have given informed consent to its contents."

Did you read all of the T&Cs of the last document you signed?

You are in good company 🙈🙊🙉

92% of the UK adult population admitted they don't either.

You can't consent without being informed!

Not worth the paper it's signed on! 📝

Informed consent doesn't exists unless you can prove it.

⚖️The jury is in...

"If there is any room for doubt, the Court will not be your friend."

 

2024 | Johnson vs. Firstrand Bank Ltd

Motor dealers that failed to specifically disclose commissions when arranging finance, had breached their fiduciary duty to act in customers’ best interests. Terms buried in fine print may not be enforceable, even if the contract was signed.” 

 

2024 | Digital Markets, Competition, and Consumers Act 

This Act enhances consumer protection by introducing stricter rules on misleading practices, including omission of material information, and reinforcing the need for complete clarity in consumer contracts. 

 

2022 | Belsner vs Cam Legal Services

In this landmark case, the Court of Appeal held that merely signing a document did not provide "informed consent" and that Solicitors could not charge the additional fees to their clients in such circumstances. 

 

2024 | Oakwood v Menzies

the sign up process the Defendant used was not fair and they were not properly or adequately 'informed'. Simply requesting 'click' a box which meant the document was e-signed was insufficient evidence of consent. "

 

We aren't the only ones who noticed 👀

Regulators are promoting informed consent to protect consumers & businesses 

 

Financial Conduct Authority

"It’s not about presenting a customer with a form and saying, 'Tick this box to show you understood it' "

- Kate Tuckley FCA Head of Consumer Investments

Solicitors Regulation Authority

Solicitors must now obtain informed consent to fee structures: "we ask the firm to show us that the client has given informed consent to the arrangement"

General Medical Council

Issued for Doctors to ensure "all patients are...supported to make informed decisions about their care.

Don’t wait for a customer complaint or dispute🗄️

 Be proactive!  

The case law is settled and the regulations are live.  

The problem is real, and it's a ticking time bomb.

Step away from out-dated agreement methods and embrace technology that eliminates uncertainty. 

 

See how we solve this problem

Clear, Fair, and Understandable

Rethinking Agreements: Your Questions, Answered

Traditional agreements are confusing, one-sided, and easy to misinterpret. i agree changes that. Here’s how.

GOOD TO KNOW

Frequently Asked Questions

Let us inform you
How does i agree provide informed consent?
 

Unlike other e-signature companies that simply capture a click or digital mark, i agree ensures true informed consent by requiring users to actively demonstrate their understanding of an agreement.

Our process includes facial recognition and an audio recitation of key terms, proving that the signer has engaged with the contract beyond just pressing a button. This prevents disputes caused by unread or misunderstood terms—something traditional e-signatures can’t guarantee.

By prioritising clarity and verification, i agree offers a level of security and transparency that others simply don’t.

Why would I need this? It's never been a problem.

Regulatory bodies such as the SRA, FCA and the GMC are all pushing for agreements to change.

You now NEED to prove that you've done everything you can to ensure that your agreements a transparent and out to inform your clients, not confuse them to agree to something they don't comprehend.

How does i agree prove that my customers understand what's being asked of them?

Standard agreements only prove you accepted terms, not that you understood them. i agree records your confirmation through facial recognition and audio recitation, giving you undeniable proof of informed consent.

How do my customers complete agreements with i agree?

Your customers download the i agree app on their Android or Apple phone and use its front facing camera to record their proof of informed consent. The agreement is also recited to them audibly and they can read the agreement as a whole. You then can prove that they Heard it, Read it, & Said it.

What if I want to review the agreement process?

We offer you and your customers the opportunity to review each and every stage of the agreement through our extensive Audit Trail of the agreement process, which is tracked at every stage including IP addresses, devices and is time stamped throughout.