The Benefits of Informed Consent: Why i agree Goes Beyond E-Signatures

Transform consent processes with i agree's modern, secure, and inclusive platform designed for clarity and understanding, ensuring compliance/

The Benefits of Informed Consent: Fewer Disputes, Stronger Compliance, Better Client Outcomes

Because understanding isn’t optional anymore.

Outdated signatures cause problems. i agree prevents them with clarity.

Explore all the benefits you can gain from i agree

  • Informed decisions, proven consent
  • Fewer disputes. Fewer complaints.
  • Better client experience = better outcomes
  • Beyond e-signatures: a new standard
  • Saves time and protects your bottom line

Proven Informed Consent: What Your Clients Actually Understood

Ticking a box is not enough.

i agree ensures your clients genuinely understand what they’re agreeing to. They see the key terms in plain English, hear them summarised in a short video, and confirm understanding in their own words — all logged, time-stamped, and regulator-ready.

  • Informed decisions
  • Informed consent
  • Stronger compliance

  • 91% of people accept terms without reading them. i agree turns that statistic on its head.

See the behavioural science behind informed consent

Fewer Disputes and Complaints: The Commercial Case for Client Understanding

According to the FCA's Financial Lives Survey 2022, 4.3 million people received information about financial products they couldn't understand. Complaints and disputes don't come from bad intentions — they come from poor understanding. i agree fixes that at the source. i agree reduces that risk by proving what was said, shown, and agreed to.

  • Clear audit trail
  • Less time on complaint handling
  • Protection from ombudsman and regulator escalation
No more “I didn’t realise that” — because you’ll have the proof they did.
How client understanding reduces complaints and disputes
See what the i agree consent audit trail captures

A Better Client Experience Builds Trust and Reduces Regulatory Risk

i agree isn’t just about protection. It’s about delivering a client experience that builds trust from the first interaction.

Instead of a cold PDF and a signature box, clients are guided step-by-step in a format they can actually understand — and feel confident saying yes to.

  • Respectful, human-first process
  • Works on any device in minutes
  • Builds confidence and loyalty
 When people feel informed, they're more likely to trust — and stick with — your business. 

FCA Consumer Duty and SRA Compliance Built Into Every Agreement

Regulators are raising the bar — signatures alone won’t cut it. i agree is purpose-built for FCA Consumer Duty and SRA Principles, capturing the evidence you need to prove clients gave informed consent, not just accepted a document.

  • Built by legal and compliance experts
  • Plain-language summaries and spoken confirmation
  • Aligns with Electronic Communications Act
Be audit-ready without changing how you work.
See how i agree meets FCA Consumer Duty and SRA requirements
What is informed consent and why does it matter?

Beyond E-Signatures: Informed Consent as the New Standard for Regulated Firms

i agree doesn’t improve the old way — it replaces it. There are no drawn squiggles or ticked boxes. Just genuine understanding, expressed through a multi-sensory experience that captures what matters most: the moment of agreement.

  • “See it. Hear it. Say it. Seal it.”
  • No signatures. No hidden fine print.
  • A smarter way to agree
We don’t just prove they said yes — we prove they understood what they said yes to.

Save Time, Reduce Admin and Protect Your Firm From Costly Disputes

Every minute spent chasing signatures, explaining fine print, or resolving disputes is time (and money) you won’t get back. i agree helps you get it right the first time — reducing admin, freeing up your team, and protecting your reputation.

  • Fewer back-and-forth emails
  • Less friction for your team and your clients
  • Reduced risk of legal or regulatory costs
Compliance meets convenience. Clarity meets efficiency.

The Informed Consent Platform Built for UK Law Firms and Financial Services

Whether you're in law, finance, or any regulated space, we give you a competitive advantage that shows clients and regulators you take understanding seriously.

No signatures. No fine print. Just confident, informed agreement

Benefits of i agree Frequently Asked Questions

What is the difference between a signature and informed consent?

A signature confirms that a client signed a document. Informed consent confirms that they understood what they were agreeing to. In the context of FCA Consumer Duty and SRA client care obligations, regulators increasingly require firms to demonstrate the latter — not just the former.

How does i agree reduce complaints and disputes?

Most complaints arise from a client saying they didn't understand what they agreed to. i agree creates a timestamped audit trail of every step in the consent journey — the video summary they watched, the key terms they read, any questions they asked, and the spoken confirmation they recorded. That evidence is available immediately if a complaint is raised.

Does i agree work for both law firms and financial services firms?

Yes. i agree is used by solicitors, claims management companies, and financial services firms across the UK. The platform is designed to meet both SRA client care requirements and FCA Consumer Duty obligations, and can be configured for any agreement type — from client care letters to financial product terms.

How long does it take to set up i agree for my firm?

Most firms are up and running within a day. You upload your existing documents, and the platform builds the consent journey around your existing materials. No technical development is required.